Recruitment Desk

Recruitment Desk is a platform to seamlessly connect domestic and blue collar workers to employment opportunities in Qatar.

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  • Yes, I fulfill all of the eligibility criteria.

Initiative's representative name

Xassan Muse

Initiative's representative date of birth


Initiative’s representative gender

  • Man

Which eligible market are you based in?

  • Qatar

Where are you making a difference?

Qatar and hopefully in the larger Gulf.

Website or social media url(s)

When was your organisation founded?

January / 2020

Focus areas

  • Financial skills and capability
  • Reskilling and upskilling the workforce

Project Stage

  • Pilot (have done first proof of concept)

Yearly Budget: How much capital do you need to accomplish your proposed project?

  • $50k - $100k

Organisation Type

  • Hybrid

1. Founding story: Share a story about the "Aha!" moment that led the founder(s) to get started or the story of how you saw the potential for this to succeed

For the past four years, I have been studying at Georgetown University in Qatar. The first thing that you notice once you come to Qatar is the predominance of blue collar and domestic workers. Attending a liberal arts School, there was always a discussion about the status of migrant and domestic workers from all angles. It was through numerous discussions with migrant workers that were duped into jobs and paid exorbitant sums to come to the country that I realized the potential of this idea. In particular, I had a conversation with a domestic cleaning worker in Georgetown that told me of how he had a university degree and was promised a different job but ended up cleaning and sweeping floors. I understood then the scale of the problem.

2. The problem: What problem surrounding employability or financial capability are you helping to solve?

The recruitment industry in the Gulf for domestic and blue collar workers is broken. Migrant workers form the biggest workforce in the country, yet the recruitment sector remains outdated and exploitative. Intermediaries are tasked with employment and they charge large sums to prospective migrant domestic and blue collar workers. Recruitment Desk serves to streamline employability for blue collar and domestic workers and match them with jobs.

3. Your Solution: How are you planning to solve this problem? Share your specific approach.

Our platform offers employers in Qatar a database of prospective domestic and blue collar workers to choose from. We create a direct link between employers and job-seekers. Traditionally, the migrant workers often pay somewhere in the range $600- $5,000 to private recruitment agencies, sub-contractors and individual brokers. The new recruits often find themselves in jobs that may not fit their qualifications and skills. Recruitment Desk eliminates these predatory measures and helps offers employers a pool of candidates from our database. We charge the employers that hire through our platform and don't charge the prospective blue collar and domestic workers. In the process, we streamline a very exploitative process and enable jobs for the next generation of domestic and blue collars workers in Qatar and beyond. In the future, we aim to roll out more features that would allow workers to pay small subscription fee for career advise, resume building and legal and educational advise.

4. How are you innovating or using unique approaches to solving the problem?

The recruitment industry in the Gulf is still underdeveloped relying middlemen, individual brokers and sub-contractors to do the heavy lifting. Recruitment Desk creates a simple website that allows domestic workers from sending country's to submit their credential and we match them with jobs in Qatar. Through this innovative platform, job seekers could find employment without paying huge seems to intermediaries and incurring extra costs. Recruitment Desk is simply a technology driven platform to connect the next generation of domestic and blue collar workers in the gulf that disrupts the recruitment industry.

5. Employability: how is your organization or project teaching people to develop the skills that they need to survive in the future job market?

My platform seeks to match blue collar job seekers with requisite employment. We equip prospective job seekers with industry knowledge and insight and ensure that the jobs that they get match their skills and qualifications. We also aim to provide legal and educational advise that meet the best employment practices in Qatar. Our bottom-line is ensure that the blue collar job-seekers can avoid the traps that mars the recruitment industry in the region and find jobs in a seamless manner.

5a. Please describe which future-oriented skills your organization is focused on fostering and how you have measured / plan to measure progress

Recruitment Desk aims to contribute to the UN's sustainable development goals. In particular, we aim to play a role in ensuring that domestic workers in Qatar gain fair employment, decent work for all and social protection. Apart from our educational services, we believe that domestic workers in Qatar should enjoy full employment and recruitment rights. Our goal is to place 50-100 thousand blue collar domestic workers in gainful employment in the next 2-4 years. In particular, as the 2022 world cup approaches we anticipate that the demand for blue collar workers will increase manifold.

7. Marketplace: Who else is addressing the same problem? How does the proposed project differ from these approaches?

The recruitment industry is largely reliant on middlemen and other brokers. There are platforms that list jobs for job seekers. These platforms are largely ad-driven and don't have a specific focus. Our main competitors is the middlemen which rely on a brick and mortar middle but remain exploitative. We fit into this plan and seek to displace the middlemen and offer fair and transparent employment practices in line with global standards.

8. Impact: How has your project made a difference so far?

Our project has not fully taken effect yet. We are currently participating in Y-combinator start up school and testing our market. We also talks with backers and looking into early staging funders.

9. Financial Sustainability Plan. Can you tell us about you plan to fund your project and how that plan will be sustainable in the short, medium, and long term?

The business model of the platform is hybrid. First we will charge employers that hire domestic and blue collar workers through our platform. At the same time, we also aim to benefit from government grants and partnerships that seek to promote fairer and transparent employment practices. Because of the upcoming world cup, there is a push at the moment to achieve a greater transparency in the employment sector and to ensure that Qatar complies with international recruitment and human rights practices.

10. Team

Currently I'm the sole person running the program with a tech friend helping with tech stuff on the side.

Help Us Support Diversity! Are you a member of an under-served , under-represented, or marginalized group in your country of residence? (yes/no) (this question is optional – if you choose to fill it out, the response will not be shared with your fellow contestants)

  • Nationality
  • Socioeconomic class
  • Status as a migrant

If you selected “yes” to any of the categories above, please explain how being a member of this group has impacted you and your work?

I'm not sure these things affected me adversely, but I from Somalia living in Qatar as a student hailing from lower socioeconomic background. However, I did not encounter any adverse affect solely based on these.

How did you hear about this challenge?

  • Social media


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