Hi Marco, Whave hires and trains local technicians to improve their skills and customer service. This is done throughout the whole year, it's not restricted to the rainy season only. Our aim is to make sure that water pumps in the communities never break down. Our contracted technicians go to check on the pumps on a regular basis and service them as needed to prevent breakdowns.
We don't have a clear date of when Whave will be financially self-sustainable, but we're working towards it every day. How quickly we can become financially self-sustainable all depends on how fast we can increase our customer base and reach out to more communities. This again depends not only on having sufficient financial capacity, but also to make community members understand the benefits of preventive maintenance and the costs involved –meaning, it's not a free service provided to rural communities, it's something that they have to pay for. Changing the mindset of the people is a process that takes time, but we believe it's possible and our work up to date has proved that it can be done as we've received positive response from the communities where we're currently operating.